BIINGUAL - Healthcare Member Services Representative - Remote Job at Get It - Executive, Lakewood, CO

THB5TFlDVEJKNFJpeERtL0xmSHByVFJsa0E9PQ==
  • Get It - Executive
  • Lakewood, CO

Job Description

Are you a customer-oriented individual with a passion for helping others? If you're bilingual in English and Spanish, we want to hear from you! Join our dynamic team as a Remote Bilingual Healthcare Member Services Representative and make a meaningful difference in the lives of our members—all from the comfort of your own home!

About the Role:

As a Remote Bilingual Healthcare Member Services Representative, you'll be the first point of contact for our Spanish- and English-speaking members. Your role will be to provide exceptional service, answer questions, resolve concerns, and ensure our members have the best possible experience with our services.

This is a remote position, but candidates must reside within one hour of 7901 E. Lowry Blvd, Denver, CO 80230.

Start Date: April 14th

Training & Work Schedule:
Training (12 weeks): Training hours vary between Monday to Friday from 8:00 AM - 4:30 PM MST and 11:30 AM - 8:00 PM MST. The schedule will be flexible during this time, and you'll receive prior notice of any changes.
Post-Training: Must be available to work weekends. Shifts may range from 7:00 AM MST to 9:30 PM MST, Monday through Sunday, with two days off each week.

Responsibilities:
Handle a high volume of incoming calls from members.
Assist members with questions related to benefits, ID card requests, eligibility, billing, payment processing, and more.
Perform accurate data entry to update patient profiles and personal details.
Track interactions and maintain compliance using advanced technology and dual screens.

Requirements:
Minimum of 6 months of call center experience, with 2+ years of customer service experience.
Bilingual in English and Spanish (bilingual assessment required).
Ability to work flexible hours, including weekends.
Healthcare experience is a plus, but not required.

Next Steps:
If you're ready to join our team, please complete the required assessments, including the bilingual evaluation.
Employment Type: Full-Time
Salary: $ 24.00 Per Hour

Job Tags

Hourly pay, Full time, Remote work, Flexible hours, Shift work, Sunday, 2 days per week, Monday to Friday,

Similar Jobs

EssilorLuxottica Group

Associate Doctor of Optometry-Ponce, Puerto Rico-LensCrafters Macys Job at EssilorLuxottica Group

 ...re committed to taking care of you, so you can bring the best quality experience to our patients and customers. LensCrafters and Macy's relationship is built around a shared mission of providing customers with the highest quality eye care, a passion for style and a... 

Endeavor Schools, LLC

Part Time Spanish Enrichment Teacher Job at Endeavor Schools, LLC

 ...Enhance Your Future Come join us at Wellington Preparatory Academy as a Part Time Spanish Teacher, AWellington Preparatory Academy, our educators brighten children's lives every day while creating a bright future for themselves. We offer a supportive environment for our... 

GritR Sports

Customer Service Job at GritR Sports

 ...GritR Sports is looking for a customer service representative to join our team in our North Richland Hills office. This person will drive customer satisfaction by fielding inquiries, processing orders, verifying payment information and preventing fraud. The ideal... 

Amgen

Scientist Medicinal Chemistry Job at Amgen

 ...worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role.**Scientist - Medicinal Chemistry****Live****What you will do**Let's do this. Let's change the world. In this vital role you be part of an innovative Medicinal... 

Veesion

Field Account Executive (F/M) - Philadelphia Job at Veesion

 ...increasing market demands. At Veesion, were building something big: AI that helps businesses prevent theft in real time. Our proprietary gesture recognition technology is already installed in 5,500+ stores across more than 45 countriespharmacies, supermarkets, liquor...